Terms & Conditions
Unlike some other organisations, we actually want you to read these Terms and Conditions, so we’ve made them as accessible and clear as possible. We’ve briefly introduced each term in bold before the term itself. If you have any questions about any of our Terms or our services, please contact us and a member of the team will be happy to assist you.
Definitions:
User/You/Your: Any user of the Website, including visitors, Entrants and Property Listers
The Business/Organisors/We/Us/Our: The service known as FrogHopping.com and its direct employees.
Competition: The process of a Property being offered as a prize to Entrants whereby Entrants must correctly answer a Competition question.
Website: The domain of Froghopping.com
Property Lister/Owner: A person who lists their Property/Item on the Website to initiate a Competition whereby the Property/Item is potentially won as a prize by an Entrant.
Listing: The particulars describing the Property to be offered as the Competition Prize.
Competition entrant/Entrant: A person who engages in a Competition on the Website by answering the Competition question and submitting the entry form and fee.
Closing date: The last date on which Entrants may submit an entry into a Competition on the Website.
Winner: A person who has been randomly drawn from all correct Competition entries to win the Competition Property or the Competition Cash Prize.
Winner’s solicitor: A solicitor or legal representative, identified by the Winner of the Competition to aid in the transfer of ownership of a Property upon winning a Competition.
Owner’s solicitor: A solicitor or legal representative, identified by the Property Lister to aid in the transfer of ownership of a Property upon the Property being won in a Competition.
Terms and Conditions
1. You have to be over the age of 18 to use the website.
Property Listers and Competition Entrants must be over the age of 18 at the time of their participation in either listing or competing for a Property.
1.1 When you use this website, you agree to these Terms and Conditions
By visiting the Website, listing a Property or entering a Competition, you agree to be bound by these Terms and Conditions. We reserve the right to adjust these Terms and Conditions when we deem it necessary.
1.2 Property Listers must be resident in the UK
Property Listers must be resident in the UK at the time of listing their property, and maintain their residential address until the Competition Prize Fund has been transferred.
1.3 Competition Entrants must be resident in the UK.
Competition Entrants must be resident in the UK at the time of entering any competition and at the time of transfer of any winnings.
2. We use a third-party payment service provider to process Competition entry payments.
Part of our service involves the use of third-party services, namely 'PayPal' , to process payments when an Entrant pays to enter a Competition. We are not responsible for any Terms of Use associated with this third-party service provider and Entrants accept they are responsible for reading and accepting any additional Terms and Conditions when using third-party services.
3. Only the person who owns the Property can list it as a Competition Prize.
In submitting a Property Listing on the Website, you are declaring that you own the Property and have the right to market it as a prize in the Competition. If the Property is jointly owned, in listing the Property, you are declaring that any other parties with an ownership stake in the Property consent to the Property being listed on the Website.
3.1 Listings should remain listed until the end of the competition period.
Once listed, the Property should remain listed on the Website for the duration of the Competition and be provided as a prize (in the event the Minimum Selling Price is reached).
In the event that a Property Lister removes their listing, sells the property elsewhere, refuses to provide it as a Competition prize, or it transpires that the Listing was done unlawfully or by someone who had no right to list the Property, a winner will be drawn from the correct Competition entries and offered the Prize Fund in cash.
The cash prize will be calculated from the revenue accrued at the time of the Property being removed from the competition.
We will notify the Property Lister when the Minimum Selling Price has been reached, at which time they have the option of requesting the competition be ended and a winner to be drawn early, or to allow the competition to run its full course.
3.2 A Property Owner selects a Minimum Selling Price. They are responsible for the accuracy of their Listing details and they must list the property details as accurately as they can.
The Property owner accepts full responsibility for the accuracy of the Listing and its particulars. Owners listing their properties agree to ensure that to the best of their knowledge, their Property Listing details are accurate and true and do not omit any significant characteristics or faults or issues, which may affect the desire of a new owner from taking ownership of the Property.
We draft the Property Listing details, contact the Property Owner and forward them the details to be checked before it is made live on the Website. We will then endeavor to list the Property within 48 hours of receiving confirmation from the Property Lister. We may assist a Property Lister in arranging their Listing. However, the accuracy of the Listing lies solely with the Lister.
Upon listing the Property, the Property Lister is invited to select a ‘Minimum Selling Price’. This is the minimum value they are prepared to receive as payment for their Property.
3.3 Owners may market their property elsewhere while it is Listed with Us, and Entrants to Competitions accept a cash prize in the event that the Property is sold elsewhere during the Competition period.
Property Listers are entitled to market their Property elsewhere during the course of the Competition. In the case that the Property is sold elsewhere during the Competition period, a Winner will be drawn from the Competition and offered the Prize Fund in cash.
3.4 Any advice offered by us to Property owners should be used to provide guidance only. Ultimately the Property Listing(s) is/are the responsibility of the Property owner listing the Property.
Property owners are also solely responsible for the valuation and listing of their Minimum Selling Price. While we may offer some guidance on the valuation of the Minimum Selling Price, the Owner accepts any consequences of an ineffectively placed valuation.
We shall accept no liability whatsoever for any Listing details which are shown to be inaccurate or untrue. Nor shall we be responsible for any loss, damage or costs accrued by any party as a result of an inaccurate, misleading or incomplete Property Listing. Nor shall we be held accountable for any losses as a result of the valuation of the Minimum Selling Price.
3.5 We may offer to provide a presenter to create a video tour of a Property Lister’s Property or the surrounding area. We will not be held accountable for any inaccuracies described within this video.
We may offer the services of freelance presenters to create a video tour of a Property Lister’s Property. This is entirely at the discretion of the Property Owner. Opinions expressed by a Presenter during a presentation video are entirely their own and not those of The Business. We shall not be held accountable for any inaccuracies or discrepancies in information portrayed in videos listed with Property Listings, nor shall we be liable for any loss or damage as a result of information contained within a video.
4. To enter a Competition, you must submit the online entry form and payment, or send a postal entry to the postal address provided.
Only Entrants who complete the entry form in full, as indicated on the form and pay the entrance fee, or submit a postal entry containing the entry form information before the Competition closing date will be considered as having entered a Competition.
4.1 After purchase, Competition entry tickets are non-refundable.
Once an Entrant has submitted a ticket entry form and completed their ticket payment to enter a Competition, the ticket cannot be adjusted. An Entrant may request that their entry into the Competition be removed, such that they are not included in any draw. However, under no circumstances will this cancellation make available any refund to the Entrant.
4.2 You must enter before the Competition closing date.
All entries into the Competition must be received by 12 noon on the final day of the Competition. Any entries made after this time will not be entered into the Competition but may still be charged.
4.3 You can’t enter a Competition if you are the owner or part-owner of the Property.
Entrants verify that they hold no stake in the Property at the time of entering the Competition.
4.4 We may introduce limited-time referral incentives to Competition Entrants.
Competition entrants may benefit from referral incentives, offered from time to time. Incentives are limited-time special offers and upon expiry of any promotional offer the standard ticket purchase process shall resume. Entrants may only benefit from promotional offers while they last, regardless of any marketing which may still be active/available following the expiry of the offer.
5. We will draw a Winner at random from all the correct answers to the Competition and contact the Winner within 48 hours of the Competition closing date unless otherwise stated.
All competition Entrants will receive a ticket confirmation email as a receipt for their entry. Entrants will not be notified of a correct or incorrect Competition answer during the course of the Competition. At the close of the Competition, correct answers will be drawn at random to reveal the Winner of the Competition. Winners will be notified within 48 hours (or other stated time frame) of the close of the Competition by phone and/or email.
5.1 We’ll contact the Winner using the details provided by the Entrant at the time of entry, so Entrants must ensure their details are correct.
The details submitted by the Entrant at the time of entering the Competition will be used by us to contact the Winner. We will attempt to contact the Winner for a period of 14 days after the close of the Competition. If we are unable to receive a response by phone or email within this time, the Competition draw will be deemed as void and an alternative Winner will be drawn from the remaining correct Competition entries.
5.2 Proof of entering a Competition via the online form is only valid upon ticket details matching records held by us.
Each Entrant to a Competition using the online form receives confirmation of the entry by email. This email contains the Entrant’s receipt for their payment. We also store the details of the entry on our database. Only Competition entry receipts which match those recorded on our database will be deemed as valid and no claims will be accepted without confirmation of the entry via our database records.
5.3 If you pay in a foreign currency, there may be charges to convert the payment into pounds sterling.
In the case of an online entry, the standard Competition entry fee is £20 per entry. This payment (or other amount in the case of a promotional period) must be received in pounds sterling. If an Entrant makes a payment from abroad or in a currency other than pounds sterling, they may be eligible for a transaction fee from the payment processor.
5.4 Entrants may enter more than one Competition or buy more than one ticket per Competition. The more tickets you have, the better your chances of winning (so long as you get the answer correct).
There is no restriction on the number of tickets any one Entrant may purchase for each Competition, or how many Competitions an Entrant may enter. In the case of an online entry, a separate entry fee is charged per entry and all entry tickets with a correct Competition answer will be included in the Competition draw. Entrants will receive a confirmation email each time a purchase is made. We reserve the right to adjust and select the entry fee for each competition either as part of promotional offers or by way of our judgement of a suitable ticket price.
5.5 The person entering the competition is our contact point in the event of a win.
The Competition entry form requires personal details to be submitted by the Entrant. We use these details to contact the Entrant in the event of a win. In the event of a cash prize, the winning ticket holder will be required to provide details of a UK bank account in their name and photo ID matching the details on the entry form. The cash prize will be sent to the Winner by bank transfer within 10 working days details being provided by the Winner, or a cheque for the same amount will be sent to the address of the Winner. In the event of a Property prize, the winning ticket holder will be required to provide a form of photo ID, matching those on the entry form and contact details of their solicitor or legal representative.
6. In the case of a Property prize, we contact the solicitors of both parties.
In the event of a Property prize, after informing the winning Entrant of their win, we will request the details of the Winner’s solicitor. We will contact the Winner’s solicitor to inform them that funds are being held for the purchase of the Property on the Winner’s behalf and the funds will be transferred to the Winner’s solicitor when we are notified that a contract is ready for exchanging with the Property Owner. Details of the total amount payable in the purchase of the Property will be detailed in our correspondence to the Winner’s solicitor.
We also contact the Property Owner to inform them that their Property Competition has resulted in their Property being won and we will request ID documents from them. The ID documents must match those submitted by the Property Owner on their listing submission form.
We will also request contact details of the Property Owner’s solicitor and we will inform them that a sales contract should be prepared for the sale of the Property for the value of the Prize Fund.
ID documents must be provided by both the Winner and the Property Owner within 10 working days of the request from us to view them.
We will share the name and address of the Winner with the Owner and vice versa, to enable their solicitors to prepare a sales contract.
6.1 We must have confirmation from both solicitors that a sales contract, stating the sale of the Property for the Prize Fund amount is ready to be exchanged within 3 calendar months of us confirming the Competition result to the Winner and the Property Owner.
If we are not informed by both parties’ solicitors that the contract is ready for exchange within 3 calendar months of the Winner and Property Owner being contacted by Us, we reserve the right to cancel the allocation of the prize and to either; donate the Total Transfer Amount to charity or; draw an alternative Winner from the remaining correct entries to the Competition. This is at our sole discretion and regardless of fault or reason for the delay in contract exchange.
6.2 Entrants may allocate their tickets to a Named Ticket Holder as a means of a gift, but the Named Ticket Holder must be in compliance with these Terms and Conditions.
At the time of purchase, the purchaser of a ticket(s) (the Entrant) may allocate their tickets to someone else (a Named Ticket Holder), as a means of issuing their ticket(s) as a gift. In the event of a win, We will contact the purchaser of the ticket(s), whose responsibility it is to provide the contact details of the Named Ticket Holder.
Following this initial contact, the process of issuing the prize to the Named Ticket Holder follows the same protocol and timings as would be the case in issuing the prize to a winning ticket purchaser following a conventional ticket purchase and We must have contact with the Named Ticket Holder within 14 days following the initial contact with the ticket purchaser for the issuing of the prize to proceed.
The Named Ticket Holder must comply with the Terms and Conditions of the competition as described here for Entrants, to be eligible for the prize. Having allocated a Named Ticket Holder, the purchaser of the ticket(s) is unable to use allocated tickets to claim the prize for themselves.
In the event that the Named Ticket Holder is noneligible for the prize as a result of non-compliance of these Terms and Conditions, We reserve the right to follow the protocols as laid out in Term 10 of these Terms and Conditions for the reissuing of the prize.
6.3 We calculate whether a Property has been won, based on 80% of the Competition revenue, which includes the Prize Fund, a Stamp Duty Allowance and a conveyancing fee contribution, so under normal circumstances, the Stamp duty on the Property purchase is covered.
The 'Total Revenue' is the total amount received in Competition entry fees for each Competition (after payment processing fees). For a Property to be allocated as a Competition prize, 80% of the Total Revenue must be sufficient to incorporate 1) The ‘Prize Fund’ – the amount due to the Property seller upon completion, which must equal or exceed the Minimum Selling Price, 2) the ‘Fee Contribution’ – a contribution of a minimum value of £1500 we make towards the Winner’s solicitor’s fees, and 3) the provisional 'Stamp Duty Allowance' based on the maximum Stamp Duty Calculation from the table below. These three elements form the Total Transfer Amount in the case of a Property prize.
We allow for the following rates of stamp duty within our Stamp Duty Allowance:
Property purchase % Provisional
price Stamp Duty
(the Prize Fund) Allowance
Up to £125 000 3%
£125 001 £250 000 5%
Over £250 001 to £925 000 8%
Over £925 001 to £1.5 million 13%
Over £1.5 million 15%
At the time of contacting the Winner’s solicitor, we will ask for confirmation of the amount of Stamp Duty due on the purchase of the Property. (This amount varies depending on various factors including whether the Winner is a first-time buyer). The maximum stamp duty paid by us will be that described in the table above. Any stamp duty liability in excess of this amount will be the liability of the Winner.
If the Winner’s solicitor informs us that the Winner’s Stamp Duty obligations are less than those we have allocated, the Stamp Duty Allowance forwarded to them will be reduced or removed accordingly from the Total Transfer Amount. As such, the Total Transfer Amount will consist of the Stamp Duty Allowance described above (or reduced as appropriate), the Prize Fund (which remains unchanged), and the Fee Contribution.
The Stamp Duty Allowance is based on the UK Government's SDLT rates for property purchases in the case of a buyer owning more than one property. Our allocation will be adjusted in line with any government tax changes.
6.4 We contribute towards the Winner’s solicitor’s fees but the Property Owner must pay their own solicitor’s fees.
Within the ‘Total Transfer Amount’, paid to the Winner’s solicitor, will be a contribution of at least £1500 towards solicitor’s fees. Any additional or outstanding fees due to be paid by the Winner are the responsibility of the Winner. The Fee Contribution value may increase slightly to ensure the combination of the Prize Fund, Stamp Duty Allowance and Fee Contribution equal precisely 80% of the Total Revenue.
Any solicitor’s fees owed to the Property Owner’s solicitor must be paid by the Property Owner. This is usually deducted by the solicitor upon receipt of the purchase amount.
6.5 We donate 20% of the remaining revenue to charity.
Following the transfer of the ‘Total Transfer Amount’ to the Winner’s solicitor in the case of a Property prize, or the transfer of the Prize Fund in the case of a Cash prize, we donate 20% of the remaining revenue (4% of the total) to our chosen charity – ‘Shelter UK’. We are not responsible for how Shelter UK allocate their funds or their budget and upon donation of this amount, we are not accountable for how it may be spent.
The donation is made by the end of the month following the month of the close of the Competition.
7. In the case of the Prize Fund being insufficient to meet the Minimum Selling Price, the prize fund is awarded to the Winner in cash.
If, according to the calculation described above, the ‘Prize Fund’ is insufficient to equal or surpass the Minimum Selling Price, the Property will not be allocated as the Competition prize, and the Winner of the Competition will receive the prize fund in cash, which will amount to 80% of the Total Revenue. In this scenario, we will contact the Winner and request photo ID (which must match the details provided on the Winner’s entry form), and details of their bank, so that we may complete an online bank transfer. Alternatively, at our discretion, we may opt to make the payment to the Winner by cheque. The full name on the recipient’s bank account must be provided by the Winner. Winners must be UK residents and be able to provide details of a UK bank in their name within 10 days of notification from Us, to be eligible to receive the cash prize.
7.1 In the event that the Minimum Selling Price of the Property is not met and the Property is therefore retained by the Owner, we issue 1% of the Competition revenue to the Property Owner in cash.
As an additional incentive to property owners to list their property with us, in the event that the Property does not meet the Minimum Selling Price required for it to be offered as the Competition prize, we issue 1% of the competition revenue to the Property Owner. This payment is made to the Property Owner within 14 days of the competition closing date.
7.2 Competitions whereby a cash prize is offered from the outset follow the same processes as property competitions, which result in a cash prize.
Where a competition offers a cash prize from the outset, rather than a property prize, the issuing of the cash at the close of the competition will be carried out in the same way as property competitions which result in a cash prize (see term 7). We may publish a 'target' prize value during the listing period of a cash prize competition, but this shall not govern the final prize amount, which shall be determined by the calculation described in term 7.
8. In addition to the allocation of funds described in these Terms, we retain, as running costs and profit, any ticket revenue generated, which surpasses 150% of a Property's Minimum Selling Price.
If, according to the division of funds, described within these Terms, the Property is awarded as the Competition prize, the Property Lister will benefit from any Prize Fund exceeding the Minimum Selling Price insofar as the Total Revenue does not exceed 150% of the Minimum Selling Price. Any ticket revenue generated above a value of 150% of the Minimum Selling Price is retained by Us and is subtracted from the Total Revenue before 80% of the ticket revenue is used to calculate the Prize Fund, Stamp Duty Allowance and Fee Contribution.
9. Winners can carryout searches and other relevant research on the Property if they so wish, so long as the sales contract is exchanged within 3 months of us notifying the Winner of their win. We make no guaranties regarding the condition of any Property.
Upon being informed of their win, the Winner of the Property may wish to carry out property searches or surveys etc. These undertakings are to be discussed between the Winner, the Property Owner and their solicitors and are at their discretion.
Upon entering a Competition, any Entrant accepts all risks involved in taking ownership of a Property and we accept no liability whatsoever for any losses incurred due to Property prizes not meeting expectations or any other reason which may give rise to a Winner being dissatisfied with the Property, given as a Competition prize.
10. If a Winner or Property Lister does not comply with the Terms and Conditions described here, we reserve the right to cancel the Competition.
If either the Winner of a Competition or the Property Lister is found in breach of any of the Terms and Conditions listed here, we reserve the right, at our sole discretion to cancel the Competition in question and draw an alternative Winner at random from the remaining correct entries, or to issue the Prize Fund as cash, respectively.
If an Entrant is deemed to fail to comply with the Competition Terms and Conditions, we reserve the right to withdraw their entry from the draw, without refund.
11. We may introduce promotional offers from time to time.
In addition to the 1% revenue share provided to the Owners of Properties which do not reach their Minimum Selling Price, described above, we may run promotional offers from time to time to encourage users and visitors to the Website.
Property Listings must be complete and comply with all requirements within our Terms and Conditions to be considered for listing.
We reserve the right to select which properties are suitable for a competition listing.
12. If any one of these Terms is deemed unenforceable, the remaining Terms remain valid.
If one or more provisions in the Terms and Conditions are held to be unenforceable under applicable laws or regulations or as a result of a final decision by a competent court or authority, the other provisions will remain in full force and effect, to the extent permitted by law, regulation or applicable court decisions.
13. We may update these Terms and Conditions from time to time.
We reserve the right to update and modify the services and functionality of the Website and to update these Terms and Conditions at any time. Continued use of the Website binds the User to the updated Terms and Conditions in place.
14. Each Competition runs for a minimum period of three calendar months.
All Competitions run for between 3 and 8 calendar months from the date of the Listing being posted on the Website. The closing date is detailed on the Property Listing particulars. If agreed by the property owner, the competition end date may be extended by up to a further 6 months, if it is deemed necessary in generating sufficient ticket revenue to meet the Minimum Selling Price.
15. The Winner is not able to choose their prize.
If the Property is provided as the Competition prize, the Winner does not have the right to request the prize in cash as an alternative to the Property.
16. Our commitment to managing the Competition ends when we transfer the Prize Fund or Total Transfer Amount to the Winner or the Winner’s solicitor respectively.
Upon transfer of the Prize Fund to the Winner (in the case of a cash prize), or Total Transfer Amount to the Winner’s solicitor (in the case of a Property prize), our commitment and responsibility to the Competition comes to an end. We will not be held accountable for any legal matters, which arise relating to the Property, its sale, or the Competition following the transfer by us of the Total Transfer Amount.
17. We are not responsible for any unexpected or essential downtime in the Website.
We will do our utmost to provide a consistent and reliable Competition platform from our Website. We will not be held accountable for any downtime in the Website functionality for reasons out of our control, nor will we be responsible for any losses caused by lack of functionality for any reason.
18. The nature of the Competition means supplying goods or services within 30 days does not apply.
Entrants to Competitions accept that since the nature of the Competitions listed on the Website run for a period of three months and the allocation of prizes are completed after this time, the usual Consumer Protection (distance selling) Regulations 2000 do not apply to the Competitions listed on the Website.
19. Our liability
Insofar as permitted by law, the Competition Organisors will not be held accountable or be responsible for any loss, damage, injury or death caused by or relating to the participating in a Competition by a Property Lister, Entrant or Visitor. The participants’ statutory rights are not affected.
The total liability extended to each Competition Entrant is limited to the value of the Entry payments associated with the given competition, made by that Entrant.
These Terms and Conditions are governed, interpreted and applied in accordance with the laws of England and Wales. ‘Frog Hopping’ is a trading name of ‘Zelar Investments Ltd’. Cash transfers to Winners and Winners’ solicitors will be made via Zelar Investments Ltd.
Your Privacy
In subscribing to our services, You grant Us permission to process the data you provide, such as your name, date of birth etc and all other information provided by You during the registration processes.
If You contact us using our contact form or directly via our email, we store the information and details of Your contact to help Us resolve issues.
Email addresses and other contact information provided to Us by our Entrants, Listers or visitors to the Website may be used by Us to contact You regarding the functionality of the site, updates to Terms and Conditions, or other ongoing changes to our services, which we feel You would want to know about.
Previous Winners’ details may be used in future marketing material, at our discretion, unless the Winner(s) contact Us and requests, in writing that their details are not to be published. This instruction must be received before the printing or publication of such material has been undertaken.
We may disclose Your information if reasonably necessary: (i) to comply with a legal process, such as a court order or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our Users, business partners or other interested parties; (iii) to enforce our agreements with You; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
Your privacy is of utmost importance to Us and We would not intentionally breach the confidentiality of our Users. You should be aware that online services involve the transfer of information between devices and servers, which may or may not be located within the UK.
FrogHoppingTM THE FUND-RAISING COMPETITION PLATFORM!
